Full Time - Part Time Store Associate - All Locations

Job Summary:
  • The Store Associate is instrumental in the operations of our store and plays a key role in providing quality customer service.
    Our Associates have the ability to engage the customer, determine their needs and project requirements. Also Store Associate has the ability to manage or assist in a department of the business.
Job Description:
  • Working a flexible work-shift including nights and weekends
  • Ability to combine excellent customer service with strong sales skills
  • Flexibility within the store work environment. Our store team is cross trained to perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment
  • Work with management team to achieve established sales and productivity goals
  • Assisting in maintaining the good working condition of store equipment
  • Work with management to develop and execute ideas and activities to increase store traffic
  • Ensure that end caps, dump bins and feature displays are properly merchandised and maintained
  • Consistently execute the highest standards relative to providing quality customer service to all Jones Hdwe's customers
  • Resolve customer complaints in a manner that is timely, courteous and discreet
  • Other responsibilities as assigned by store management
Knowledge, Skills & Abilities:
  • Demonstrated skill in providing exceptional customer service
  • Outstanding sales skills, superior customer service skills
  • Capable and evidence of the ability to increasing sales volume, through personal salesmanship and “soft” suggestive selling
  • Effective communication skills; professional conduct and personal presence
  • Team player; exhibits initiative, urgency, and strong work ethic
  • Knowledge of (quickly attains knowledge of) overall store policies, procedures and goals
  • Knowledge of (quickly attains knowledge of) and strong interest in hardware product lines
  • Physically capable of performing the essential functions of the job with or without accommodation

Credentials & Experience:

  • Experience with plants and landscaping
  • Possess hardware or other hard-lines related work experience
  • Strong record of achievement including career accomplishments/level of responsibility respective of # of years of employment

Essential Functions and Physical Expectations for the position:

  • Lifting at least 7 to 10 lbs on a routine basis; lifting may exceed 40 lbs in certain instances;
  • Bending, climbing and twisting is routine; the position requires the ability to retrieve, stock, and move product;
  • Manual dexterity; working with cash registers and computers, assembly of some products
  • The ability to see and read product labels, dispense product knowledge, and communicate with our customer base.


Reports To:
  • Store Manager