Full Time - Part Time Yard Personnel - Coal Twp and Herndon only

Job Summary:
  • The Yard Associate (Yard Clerk) is instrumental in the operations of our store and plays a key role in providing quality customer service.
  • Our Associates have the ability to engage the customer, load material, unload trucks, drive forklifts, and lift heavier items.
Job Description:
  • Working a flexible work-shift including nights and weekends
  • Ability to combine excellent customer service with intelligent loading and unloading techniques.
  • Accurate skills of reading invoices, forklift skills, loading correct materials for customers.
  • Flexibility within the store work environment. Our store team is cross trained to perform all tasks in and out of the store including such activities as driving, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment.
  • Work with management team to achieve established sales and productivity goals.
  • Assisting in maintaining the good working condition of store equipment.
  • Work with management to develop and execute ideas and activities to increase store traffic
  • Ensure that lumber and material bins are neat and organized. daily sweeping and clean techniques.
  • Consistently execute the highest standards relative to providing quality customer service to all Jones Hdwe's customers
  • Resolve customer complaints in a manner that is timely, courteous and discreet
  • Other responsibilities as assigned by store management

Knowledge, Skills & Abilities:

  • Demonstrated skill in providing exceptional customer service
  • Outstanding customer service skills
  • Capable and evidence reading and lifting
  • Effective communication skills; professional conduct and personal presence
  • Team player; exhibits initiative, urgency, and strong work ethic
  • Knowledge of (quickly attains knowledge of) overall store policies, procedures and goals
  • Knowledge of (quickly attains knowledge of) and strong interest in hardware product lines
  • Physically capable of performing the essential functions of the job with or without accommodation

Credentials & Experience:

  • Possess hardware or other hard-lines related work experience
  • Strong record of achievement including career accomplishments/level of responsibility respective of # of years of employment

Essential Functions and Physical Expectations for the position:

  • Lifting at least 7 to 10 lbs on a routine basis; lifting may exceed 40 lbs in certain instances;
  • Bending, climbing and twisting is routine; the position requires the ability to retrieve, stock, and move product;
  • Manual dexterity; working with cash registers and computers, assembly of some products
  • The ability to see and read product labels, dispense product knowledge, and communicate with our customer base.
Reports To:
  • Store Manager